Legal & policies
Refund & Cancellation Policy
How cancellation works. Refund windows and amounts pending business approval.
This document is not in force yet. It is a draft prepared for business and legal review. Provisions marked as requiring confirmation are not commitments and are not published until approved. Questions: admin@aws-pro.com.
1. Cancellation by the customer
You may request cancellation of a service by email to admin@aws-pro.com from the registered address. Include the service name and the date you want the service to end. We confirm cancellation in writing.
2. Refunds
Refund eligibility, the applicable period and whether fees are pro-rated are commercial decisions of the business.
[REFUND WINDOW, PRO-RATION RULE AND NON-REFUNDABLE ITEMS REQUIRING BUSINESS AND LEGAL APPROVAL] No refund period is published on this website until approved.
Items that are typically non-refundable in the hosting industry — domain registrations, third-party licences and completed professional services — will be listed here once confirmed.
3. Service ending
1. You receive written confirmation.
2. You should download your files, databases and mail before the end date.
3. After the end date the account is closed and data may be removed according to the retention rules in force.
4. Cancellation by us
We may end a service for material breach of the Terms of Service or the Acceptable Use Policy, or where required by law. Where practicable we give notice and reasonable time to retrieve data.
5. Contact
admin@aws-pro.com
Document reference: refund-policy · Version 1. Earlier versions are retained in the CMS with their own effective dates.