Reporting a problem to support
What to include so we can solve your problem on the first reply.
Knowledge Base
Knowledge Base
Practical guides for hosting, domains, email and security. Written by the people who run the platform.
Backups and restore: what you can do yourself
How backups are handled on your plan and how to request a restore.
SSL certificates on your hosting plan
What SSL does, how activation is managed, and what to do if your site shows a warning.
Pointing your domain to AWEBSOFT nameservers
How DNS delegation works and what to change at your domain registrar.
How to log in to Webmail
Access your business email from any browser using the official Webmail address.
Getting started with your AWEBSOFT hosting account
What you receive when your hosting account is activated, and the first three things to do.